Cancellation insurance 

To cancel and refund tickets or to change concerts please contact our ticket support at Nortic, +46(0)455-619 700, or support@nortic.se

TERMS:

Cancellation or changing concerts can be done up to 30 days prior to the concert.

Between 30 days and 48 hours prior to the concert:

Cancelling tickets or changing concerts is allowed only if the guest or accompanying friends are not able to attend the event due to acute illness, accidents or similar. A doctor's certificate is then also required. The cancellation insurance does NOT cover incidents and decease of pets.

The cancellation has to be reported to Dalhalla 48 hours prior to the concert or earlier.

THE CANCELLATION INSURANCE IS NOT USABLE LATER THAN 48 HOURS PRIOR TO THE CONCERT.

Please note that the fee for the cancellation insurance and any service fee is not refunded and that a cancellation insurance only applies to the ticket it was bought for. 

Tickets bought without a cancellation insurance (avb.skydd) can not be refunded or swapped for tickets to other concerts.