Integrity policy
Information on the Processing of Personal Data by Rättvik Event AB
Rättvik Event AB values your personal privacy. Therefore, we always strive to protect your personal data in the best way possible and comply with applicable data protection regulations. Through this privacy policy, we want to inform you about how your personal data is processed by us. This privacy policy applies to those who visit an event, purchase a ticket, or otherwise use our products or services. We explain how we collect and use personal data. It also describes your rights.
What is Personal Data?
Personal data is all information that can be directly or indirectly linked to a living person. Typical personal data includes personal identification numbers, names, and addresses. Photos and IP addresses are also classified as personal data.
Who is Responsible for the Personal Data?
Rättvik Event AB (org no. 556709-3926) is the data controller for the processing of personal data.
How Do We Collect Data?
We collect information from you when you purchase a ticket for any of our events, visit our website, Instagram, or Facebook page, or otherwise interact with us. We process information about the events you have purchased through us or any of our resellers. We also process data about your purchase history. We process IP addresses, language settings, geographic information, and other data we receive when you visit our website or our social media.
You provide information about yourself when you subscribe to our newsletter. You also provide information about yourself when contacting our customer service or filing a complaint. You may also provide information to us for other reasons.
What Data Do We Store?
Information about you, such as your name, address, email, phone number, and birth year.
Information about your booking or purchase, such as product, price, and type.
Payment and historical data.
Information about any special needs, such as wheelchair accessibility, an assistant, or other preferences.
Why Do We Process This Data?
To contact you as a previous customer to inform about upcoming events.
To contact you in case of any changes to your booking.
To send facility-related information.
To market our services and products, e.g., via email, SMS, or Facebook.
To compile statistics on our sold products and services.
To generate statistics and conduct analyses to improve our services and offers.
Legal Basis for Processing Personal Data
Rättvik Event AB can process your data either because it is required by law or regulation, i.e., a legal obligation, or to fulfill a contract you have entered into with us. We may also process your data because, through an established customer relationship with you, we have a legitimate interest in you.
Who Can Access Your Personal Data?
Rättvik Event AB will not sell your data to a third party. In some cases, we share your personal data with entities that process personal data on our behalf, known as data processors. In the following cases, we share information with such parties:
Suppliers, such as those providing IT systems, ticketing systems, managing bookings, or processing payments on behalf of our customers. Marketing companies and social media where these companies provide services, technical solutions, and platforms for our customer relations work. Collaboration partners where we want you as a customer to have the opportunity to use offers and benefits from our partners. In some cases, we may need to share names, email, and mobile numbers with you as a ticket buyer.
Other recipients when required by law, other regulations, or authority decisions.
When your personal data is shared with an independent data controller, such as an authority or a bank, the recipient’s privacy policy and information on personal data management apply.
Where Do We Process Your Personal Data?
As a general rule, we and our suppliers and collaborators process your personal data only within the EU/EEA. In cases where our data processors are established or store information in a country outside the EU/EEA, data may be transferred there. Regardless of the country where your personal data is processed, we take all measures to ensure that the level of protection is the same as within the EU/EEA. In cases where personal data is processed outside the EU/EEA, either a decision by the Commission that the third country in question ensures an adequate level of protection exists, or appropriate safeguards are in place to protect your rights.
How Long Do We Keep Your Personal Data?
We store your personal data only as long as necessary to fulfill the purposes of the processing or as required by applicable law. The personal data we collect during a booking is stored in our customer database. The data is stored to facilitate for you as a customer with us and as a basis for marketing and customer analysis to improve our offerings and product range. If personal data is linked to data related to accounting, this information will be stored for 7 years according to the Accounting Act.
Personal data provided during a subscription to our newsletter is stored for as long as you are an active reader. If you unsubscribe from the newsletters, personal data will be stored for up to 1 month. Data collected during website visits is stored anonymously indefinitely. You can contact us at any time and request that we delete your personal data.
Your Rights
You have certain rights under data protection legislation. If you want to exercise any of your rights, you can contact us via the contact details below.
Access to Your Personal Data: You have the right to receive confirmation of whether we process your personal data and an excerpt of the data being processed.
Request for Correction: If you believe that the personal data we process about you is incorrect, you have the right to demand that incorrect information is corrected.
Request for Deletion: You have the right, under certain circumstances, to have your data deleted.
Object to Processing Based on Legitimate Interest and Direct Marketing: You have the right to object to the processing of your personal data or to restrict processing.
Right to Data Portability: You have the right to request that personal data be transferred from us to another company, authority, or organization. This right is limited to data that you have provided to us.
If you want to know more about data protection legislation and your rights, you can read more at www.datainspektionen.se.
If you believe that our processing of your personal data does not comply with data protection legislation, please contact us by mail, see the contact information below. You also have the right to lodge a complaint with the Swedish Data Protection Authority, which is the supervisory authority. However, we prefer that you contact us in the first instance.
Contact Information
If you would like further information on how your personal data is handled, contact us via our contact form.
For a record extract, contact us through a written and signed request sent to:
Rättvik Event AB
Backavägen 41
79532 Rättvik
Updates to the Information Text
This information text was last updated on May 24, 2018, and may be subject to change. Changes will be published as a new version on our website.
Please observe that this text is a translation from the original terms and conditions >>Read here<< and that deviations may occur due to the translation.